Dial4Me - Frequently Asked Questions

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Q: My Locations don't show up in Dial4Me, why? (Windows CE 2.0 TAPI/Location Bug)

A: This is because of a bug in Windows CE 2.0. Microsoft does not yet provide a fix for this bug so please follow the steps below to repair your TAPI/Location settings:

	Download the correct version for your Handheld or Palm-size PC: Download MIPS version (for Philips, Sharp or NEC Handheld PCs and most Palm-size PCs). Download SH version (for Casio, Compaq, Hewlett-Packard, Hitachi, or LG Electronics Handheld PCs.).
	Using the Mobile Devices Folder copy repairTAPI to the Desktop or on your HPC or to the \Windows\Start Menu\Programs folder on your PPC.
	On your PPC or HPC run repairTAPI (switch to your Desktop if you don't get the messagebox).
	Select the Update Location List command from the File menu in sixxac Dial4Me.

Q: Dial4Me generates Dial Tones but why doesn't it connect me?

A: There are several things you have to consider:

Are you using a phone that accepts Dial Tones?
Most telephones accept Dial Tones (DTMF), however there are a few exceptions like

	pulse dialing system
	a phone system that does not allow Dial Tones (e. g. at work so that you can't dial long distance numbers...)
	Cellular Phones (see next question)

Did you hold the phone handset close to the HPC so that it touches the speaker?
Locate the position of the speaker in your HPC. It should be easy to spot because it is usually visible through a group of small holes in the casing.

You might have to increase the duration of the dial tones and pause between them.
Go to the options dialog and enter higher values in the DTMF tone duration and DTMF tone pause fields.

If your HPC vibrates when generating the dial tones you should decrease the volume.
Go to the options dialog and enter a lower value in the volume field.

Q: Can I use Dial4Me with a Cellular Phone?

A: I know of no cellular phone that has an option to accept dial tones (DTMF) - without this PD4Me will not be able to dial unless you are a

Credit/calling card user:

Program the phone/access number of the calling card into your cellular phone and disable the credit/calling card feature in Dial4Me.

When you want to dial a number:

	Select a Contact in PD4Me
	Connect to your credit/calling card company using the number you programmed into your phone
	Tap Dial

Q: Does PD4Me need a Modem to dial?

A: Dial4Me does not need a modem nor does it support one at this time.

It generates the dial tones through the speaker of your Handheld PC, a feature available on all devices.

Q: Under PHONE NUMBER FORMAT, I have set the country and area code. However, the phone numbers are not translated correctly. What's wrong?

A: Open the Phone Number Format Dialog again, the text reads "For incomplete contact phone numbers use". This means that Dial4Me will add these country and area codes to phone number who don't have them.

To set your location press the "Set Location" button (same dialog) - this will open the Windows CE Communication Properties - and enter your data there.

Q: Does it come with free updates?

A: All registered users are entitled to a free upgrade when the next version of Dial4Me is available.

Q: PD4Me does not appear to work with a Sharp Mobilon HC-4100

A: The Sharp Mobilon HC-4100 has a bug with playing wave files - you need to apply the patch from Sharp to get it working.

This is the response I got from Sharp USA: "Regarding an update for the wav file issue, it doesn't exist yet, and I don't have a tentative date yet for you. Please periodically check http://www.sharp-usa.com/mobilon/software for any and all Sharp Mobilon updates."

I wasn't able to locate the patch at this time.

Do you still have questions?